Frequently Asked Questions
Browse our frequently asked questions about our vacation rental services, and visiting our beautiful garden island of Kauai, Hawaii.
1. How do I make a reservation?
Allure Kauai is here to assist in locating the perfect property for you. Our toll free line is 888-489-4552 or for quicker communication please drop us an email. For your convenience, we’re available 8 AM to 5 PM, Monday thru Friday. Saturday 8 AM to 12 noon.
2. Do the properties have a minimum night stay requirement?
Most vacation home properties require a 4-5 night minimum. Condo properties usually 2-3 night minimum. There are seasonal rates for all properties. Low to peak season pricing apply depending of season. It is best to contact us to get a rate quote.
3. Do prices fluctuate depending on season?
Each property has weekly & nightly rates that vary through out the year, depending on season. The rates online begin at low season weekly pricing. A rate quote is provided upon request. Please confirm all rates and fees at the time of booking. All rates are subject to change without notice.
4.Why choose Allure Kauai?
It is always best to have an on-island agent that you can trust when traveling to the middle of the Pacific.
5. What is the check-in & check-out times?
Usually Check-in is after 3:00 p.m. Check-out is by 10 a.m. Each property varies. The information will be provided on your arrival instructions.
6. What are the additional fees?
Additional fees may include a reservation fee, security damage waiver fee, and other fees not including the base rental rate. Each property and fees vary.
8. What is included in the rental?
All properties are fully equipped with kitchens unless otherwise noted. Linens & a start-up supply of paper products are provided. Beach equipment is an optional item that may be available for guest use but not guaranteed. Maid service can be arranged in advance and subject to additional charges. Please inquire.
9. Do rental properties offer Internet access?
Some properties offer Internet capability. Please let us know your requests at the time of inquiry. Review your individual rental agreement for more information.
10. Are weddings & special events allowed at the rental property?
There is a very limited on Kauai that are allowed to host special events and weddings, including weddings in Kauai. Please note: You may be required to consult with an approved special events coordinator for the property being reserved. If applicable, an additional site fee may be required and added to the rental rates and fees
11. Are the rental rates determined by the number of people staying at a property?
Please contact us directly for current rates and information. We do our best to update rate and fees information. Each property has a max number of guests. Additional guest(s) may be charged an additional fee per guest(s), if approved in advance. Please note that all prices and details are subject to change, so confirm at the time of booking.
12. What are the TVR numbers? TVR (Transient Vacation Rental) numbers are county approved vacation rentals. HI Tax ID or TAT # is the registered vacation rental tax identification number. Approved TVR List
13. How do I visit Ke'e Beach, Haena State Park, Napali Coast trailhead?
It is required to have a reservation to access this area. Reservations book up well in advance. To access please visit www.gohaena.com and secure your reservation.
14. What if my rental is located in a Tsunami Evacuation Area?
Please be sure that you review the House Rules and Evacuation Map and Information for the property that you reserved.
15. How do I get road traffic information on Kauai?
Please contact 808-241-1725. It may not provide updates right away.
16. What sunscreen should I pack or purchase for Hawaii vacation?
For Hawaii, use mineral-based sunscreens containing zinc oxide or titanium dioxide as active ingredients, and avoid those with oxybenzone or octinoxate. It's also best to wear protective clothing like hats and rash guards. Hawaii has a law banning the sale and distribution of sunscreens with oxybenzone and octinoxate to protect its coral reefs. Please help us protect our ocean and coral reefs.
17. Where to buy fresh produce, fruits, meats, and local crafts?
Visit the local Farmer's market near you. Not only will you be stoked. You will be happy to know that you're shopping and supporting local. Mahalo!
18. How do I enjoy my vacation on Kauai?
You're so lucky! Kauai is a very special place. Arrive with gratitude. Relax, unwind, and really take this time to fully enjoy the moment. Smile and breathe. Take the time to notice the beauty that surround you. Look at the mountains, watch the palm trees sway and the changing ocean conditions. Sink your feet in the sand and jump in the ocean. It is so healing. You deserve to return home with a sense of peacefulness and appreciation.
Check out our Kauai Vacation Blog for insights and information about Kauai.
Please refer to your individual rental agreement for specific terms.